Romney’s White Whale: Old Man’s IT and the Election That Got Away

Moby Dick

[Illustration from Moby Dick, c. 1925 edition]

ArsTechnica did a comparison between Mitt Romney’s and Barack Obama’s campaigns’ information technology expenditures. They note a few key attributes that differentiate the Romney campaign’s use of IT:

  • Outsource anything that’s not a key competency, and spend as little as possible on it;
  • Reward “friends” with outsourcing contracts;
  • Spend on ad hoc items and pre-built SaaS* (buy from “friends” where possible).

Sure looks like the typical modus operandi of vulture capitalists that don’t invest but hit-and-run on the high seas, looking to harpoon anything of value in order to flay its carcass for cash. This says something both familiar and abhorrent about Mitt Romney and his supporters with regard to democracy.

But there are several other points that ArsTechnica missed in their assessment.

Generational shift — The difference in funds allocated and the way in which the IT monies were spent revealed a compelling truth: old guy Romney doesn’t value information technology the way younger guy Obama does. It’s a generational shift, from old school campaigns which still rely heavily on direct mail and broadcast media, to digital campaigns run by Gen-X and Millennials who are digital natives.

Based on past performance by vendors and team members alike, Obama’s team also trusts the technology team it assembled to do work quickly, effectively, on the fly. They trusted technology.

In contrast, Romney’s camp went with bigger brand name vendors like Best Buy (via service subsidiary) and SalesForce (for customer relationship management SaaS app). In mega-corporate they trust, apparently.

IT effectiveness opaque to outsiders — What exactly was the Romney team’s ORCA application? ArsTechnica notes the lack of disclosure, but doesn’t really ask a key question: what were all of ORCA’s deliverables? It sure wasn’t a GOTV application based on what the public could see. It looked more like a GMSV (giant money-sucking vortex) and nobody from Team Romney wants to talk, while rejecting any claims that ORCA was a fail whale. We’ll likely never know what the problems were with ORCA and what positive/negative impact it had on the campaign unless insiders leak about the application.

“Friends” made less visible IT contributions — Although some Obama supporters provided their own IT firepower to boost support through their own independent effort, the Romney camp received far more IT help in tandem through super PACs. The pro-Romney/anti-Obama digital campaign purchased by these super PAC “friends” was far larger than the Romney campaign’s IT component.

And of course, IT spending by these groups can be a black hole since donors’ identities need not be disclosed. How does the public know with absolute certainty what was donated if full disclosure isn’t required? Under current campaign finance laws we can’t be absolutely certain if donors provided cash, or a donation-in-kind, or both; there’s an inadequate amount of information reported providing a solid audit trail to assure the public that donations of any kind have been fully revealed. Ditto for privately-held corporations like those owned by the Koch brothers whose financial records are confidential; what was their contribution to these super PACs?

Yet firms with the biggest IT spending in the world are required to be more transparent, due to their status as publicly-held entities. Funny how we expect our search engines and booksellers to be more upfront with their digital technology expenditures than a campaign that sought control of our federal government.
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* SaaS = Software as a Service — buy-as-you-use hosted applications, versus packaged applications or developed/customized to order hosted applications.

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21 Responses to Romney’s White Whale: Old Man’s IT and the Election That Got Away

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Emptywheel Twitterverse
emptywheel @weems It's not a party thing. It's partly that much of Congress likes the dragnet. Also they're not sure they have power to fix it.
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emptywheel @weems Not "passed." Issued to forestall Congress doing something, in part. Big surprise Congress hasn't yet tried to rein in use on USPs
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emptywheel @hrprogressive Happened on CSPAN. So anyone who wants proof can find it there.
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emptywheel Rep Paul Broun calls Pakistanis "Pakis" then corrects himself.
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emptywheel @weems And 12333 and NSLs and yes. Bob Litt has EXPLICITLY said he's going to respond to that need and protect everything more invasive.
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emptywheel When Olsen says difficult to discern what happens in Syria, remember categories don't try to. Travel to Syria & you're classed as terrorist
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emptywheel Is Matt Olsen going to treat every country that enslaves women as terrorists?
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emptywheel @weems Depends on where it is. Much of it IS public. FBI uses contractors to go into fora. Use 215 to get URL searches. So usu it's not
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emptywheel RT @NicoleOzer: New blog by me- emails @ACLU_NorCal got show Harris Corp misleads FCC about Stingrays- says only for emergency use. https:…
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emptywheel @joshgerstein Sure, but given how the no fly works, they've succeeded in doing so. Even before Sharif Mobley treatment. @RepPeteKing
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emptywheel Welp. Khorasan group has all the markings of deliberate laundering to the press. But then that makes sense.
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