Held Hostage by the Barmy Bird

[NB: check the byline, thanks. /~Rayne]

Of all the journalists suspended by Elmo on the bird site, I was bothered most by that of Voice of America’s Steve Herman.

I mentioned before he’s a straight news kind of guy. I’d followed his account at Twitter so far back I can’t remember which of us had a Twitter account first. He was one of the few early Twitter sources I could rely on for news about earthquakes in Japan. His coverage of the Fukushima nuclear power plant in 2011 was invaluable.

But the most important factor about Herman’s suspension is that he is a U.S. government employee.

Herman works for us. He’s paid with our tax dollars.

And a single foreign-born billionaire offering weak excuses after the fact had OUR public employee suspended for doing their job.

Once again, I’ll point out that Elmo was exercising his own free speech rights by suspending journalists on the social media platform he owns.

Popehat said it better, of course:

Remember: Twitter is Elon’s company, he has the free speech and free association right to run it pretty much however he wants and to ban people for petty narcissistic reasons.

And we have the right to laugh and point at his ridiculousness and at the free-speech pretenses of his gullible fans.

But even Popehat said that on Mastodon.

Elmo may be within his rights to capriciously decide to suspend journalists, but in suspending VOA’s Herman it became crystal clear that the U.S. government should not allow its resources to be subject to the whim of a single individual when the entire country relies on those resources.

Thankfully, Herman was already on Mastodon before the suspension and has been ramping up posting on that open platform since he launched his account.

But it’s who else is NOT on Mastodon which is now a problem.

Every member of Congress who has an account on Twitter is vulnerable to suspension.

Every U.S. government department and agency still on Twitter is likewise at risk.

Let’s say Musk becomes annoyed with the Federal Aviation Administration because of its regulations on airspace and planes, commercial and private. Could he suspend the FAA’s account?

Or perhaps Musk gets his pants in a knot about National Aeronautics and Space Administration because he and NASA don’t see eye to eye about a SpaceX-related matter. Could he suspend NASA accounts (there are multiple for this agency).

One might say, “Surely Musk wouldn’t be stupid/crazed enough to do that.”

Except he’s already suspended one employee of a U.S. government agency, and holding that person’s account hostage until content is deleted from that person’s account.

Elmo might have the right to do this, but the U.S. should not be held hostage by a pasty excessively-monied git with an unmanaged ego.

Look at this situation from another angle: this is ransomware denying service to a user until a specific deliverable has been provided.

In VOA’s case, Musk by way of Twitter Safety has demanded Herman delete a tweet before service will be resumed.

How should a government agency respond to demands for ransom like this, when an open platform is ready and waiting to provide alternative service?

There’s no good reason why each department and agency is still on Twitter but not on Mastodon, nor is there any good reason why each member of Congress doesn’t have an account on Mastodon.

None of the work government departments, agencies, and employees do should be impeded by the private sector let alone by a single butt-hurt billionaire.

Contact your members of Congress and tell them this needs to be fixed going into the next session of Congress. Each of them and their caucuses need to have a non-commercialized open social media platform account.

Congressional switchboard: (202) 224-3121 or use Resist.bot (which has a Mastodon account, by the way).

After the Deluge: What’s Next on Mastodon for Journalism? [UPDATE-2]

[NB: check the byline, thanks. Updates at the bottom of this post. /~Rayne]

After Thursday’s Musk-ian tantrum booting off more than eight journalists from Twitter, there was a stampede of new users opening accounts on the open social media platform Mastodon.

It bogged down performance considerably on the largest servers. My timelines lagged by nearly three hours at one point on mstdn.social. But that was Friday; there wasn’t a lot of urgent news. We could afford the lag.

Though service improved greatly over 24 hours later, servers may still be throttled a bit. They’ll likely be upgraded over the next week or two depending on the instance and if traffic continues to level out over the next 48 hours.

The lag will be more obvious than some of the corporate-owned commercial platforms, but we’ve all seen now what the price is for the responsiveness of commercial Big Tech.

Besides, we’ve been here before during early rapid growth of a platform.

We’ll get through this.

~ ~ ~

Now that journalists have finally been confronted by the reality their go-to social media platform is run by an erratic narcissist, it’s time to ask what’s next.

Some of the outlets employing these journalists are already turning a blind eye to what happened now that Musk has lifted the suspension on several journalists. The selective approach should be yet another signal to media outlets that there is no return to normal. The big name outlets like CNN, NYT, NBC saw the ban on their journalists lifted, but the smaller independent outlets and freelance journalists are still suspended.

Among them are the only woman of color who was banned (Linette Lopez) and a commentator who’s retired from political commentary (Keith Olbermann). Hello racism, misogyny, ageism, and not a single complaint from the big media outlets about this because they’re not affected (wow, if that doesn’t say something else).

Not only is the Musk-ian problem of throttled journalism continuing, it will happen again. It’s just a matter of time before some other issue arises which trips Musk’s hair trigger and a journalist or outlet will be suspended.

(While I was writing this piece, Washington Post’s Taylor Lorenz was suspended from Twitter without explanation. Her account also happens to be on the so-called antifa list circulated last month — surely just a coincidence, hmm?)

There’s purpose to this beyond an expression of Musk’s shallowness. It’s now a means to change the subject and redirect journalists’ attention — even away from some of the journalism being throttled.

What was it that Lopez reported which triggered Musk? Why isn’t that getting more attention?

And as I asked in my previous post, what really tripped the suspension of Matt Binder? Was it about Tesla’s performance?

This is among the what’s next actions: journalists and their employers need to stop getting played by Musk the same damned way they were played by another malignant narcissist who mastered undermining and marginalizing the media.

Stop navel gazing and start doing more and better reporting about Musk and his effect on free speech and press freedom.

Publish it on an open social media platform, which the narcissist’s platform isn’t.

Do that with all reporting.

~ ~ ~

Consultant Dan Hon has posted a few observations, assessments, and recommendations of media outlets’ next steps. He began writing about news organizations moving to open web platform Mastodon back in October just before Musk took ownership of Twitter, before journalists were banned:

— News outlets need a Mastodon instance;
— Instances should be associated with organization’s existing website URL to ease discovery while building on and enhancing brand;
— Instances should verify its journalists’ (and opinion columnists’) identities through the Mastodon instance;

Thursday’s journalists’ suspensions emphasize the importance of Hon’s recommendations. News media shouldn’t be held hostage by a single billionaire with an attitude, especially if these outlets don’t have financial relationship with that billionaire and his social media business.

It’s possible the big name media outlets whose journalists’ suspensions were lifted have or have had advertising purchases with Twitter which influenced Musk’s handling of the suspensions.

No outlet so far has copped to this though it’s certain some participate in Twitter’s video monetization program Amplify. We only know that some of the outlets begged for mercy *cough* asked for reconsideration of the suspensions.

The New York Times asked its reporters not get into confrontations with Musk in public view on Twitter.

In one case the news outlet has punished the journalist for their coverage of Musk. NBC dressed down Ben Collins and pulled him off coverage of Twitter for his tweets earlier in the month which were characterized as “not editorially appropriate.”

NBC’s behavior may have emboldened Musk.

Entities pleading with Musk like the American Foreign Service Association on behalf of VOA’s Steve Herman may only have fed Musk’s ego.

FreePress.net’s insistence Musk step aside as Twitter’s CEO is laughable given how much of his own wealth is invested in the business, not to mention Musk was exercising his own free speech rights suspending journalists.

None of these actions deal with the problem, which is that a media platform has been taken over by a billionaire fascist narcissist with no genuine interest in free speech and a free press.

Dealing with this effectively means building a better mousetrap which can’t be overtaken by a single person’s whims.

There have been some instances established on open platform Mastodon for some media outlets listed below:

— USA —
https://c.im/@ABC (bot)
https://c.im/@CNN (bot)
https://c.im/@NBC (bot)
https://journa.host/@onthemedia
https://journa.host/@[email protected]
https://mstdn.social/@RollingStone
https://newsie.social/@TheConversationUS
https://newsie.social/@themarkup
https://newsie.social/@Chalkbeat
https://newsie.social/@STAT
https://newsie.social/@ProPublica
https://newsie.social/@damemagazine
https://mastodon.world/@FAIR
https://mastodon.world/@foreignpolicy
https://mastodon.world/@theprospect
https://mastodon.social/@niemanlab
https://mastodon.social/@GovTrack

— US Local —
https://mastodon.social/@gbhnews
https://mastodon.social/@KCStar (bot)
https://texasobserver.social/@TexasObserver
https://newsie.social/@Chron
https://mastodon.tucsonsentinel.com/@TucsonSentinel
https://journa.host/@msfreepress
https://journa.host/@berkeleyscanner
https://sfba.social/sfchronicle
https://sfba.social/@sfgate
https://sfba.social/@sfstandard
https://sfba.social/@thevallejosun
https://verified.mastodonmedia.xyz/@theoregonian
https://mas.to/@sltrib

— Technology —
https://c.im/@Mashable (bot)
https://c.im/@Engadget (bot)
https://geeknews.chat/@arstechnica
https://mastodon.social/@macrumors
https://restof.social/@restofworld

— Sports —
https://c.im/@NBA (bot)
https://c.im/@NFL (bot)
https://c.im/@MLB (bot)
https://c.im/@NHL (bot)
https://c.im/@Soccer (bot)

— International —
https://botsin.space/@bbcworld (bot)(UK)
https://bylines.social/@BylinesNetwork (UK)
https://bylines.social/@BylinesScotland (Scot)
https://bylines.social/@BylinesCymru (Wales)
https://bylines.social/@YorksBylines (UK)
https://bylines.social/@NEBylines (UK)
https://bylines.social/@BylinesEast (UK)
https://bylines.social/@CentralBylines (UK)
https://bylines.social/@NWBylines (UK)
https://bylines.social/@KentBylines (UK)
https://bylines.social/@SussexBylines (UK)
https://bylines.social/@WEBylines (UK)
https://c.im/@BBC (bot)(UK)
https://c.im/@DW (bot)(German)
https://mastodon.social/@riffreporter (German)
https://mamot.fr/@lesjoursfr (France)
https://mamot.fr/@mdiplo (France)
https://piaille.fr/@Vert_le_media (France)
https://piaille.fr/@politis (France)
https://amicale.net/@lemondefr (bot)(France)
https://masto.ai/@linforme (France)
https://mastodon.social/@Reporterre (France)
https://mastodon.social/@Mediapart (France)
https://mastodon.social/@citizenlab (Canada)
https://mastodon.social/@rferl (International, Ukraine)

Note those marked (bot) — these may not have been established by the news organization but instead by some other entity whose identity is not clear. They are cross-posting news headlines from somewhere, possibly Twitter. Each (bot) is a failure; it may share the organization’s news articles faithfully, but the site isn’t verified and its posts will never answer any questions from readers. It’s a loss of control over IP and branding, at a minimum.

The real successes are those which set up their own instances, like the Texas Observer. Best in class is the Bylines Network which has not only established an instance but accounts for each of its local news subsidiaries. Ideally this is what news organizations like Gannett or McClatchy would do with their network of local papers.

Of course these are all news outlets which still focus on print; television news should take the same approach.

And all of the journalists who report for these entities should have verified accounts with their employers’ instance.

Not a single thin dime need be spent on Twitter Blue to achieve verification.

Every instance is an opportunity to develop a closer relationship with readers in ways Twitter couldn’t provide. Because Mastodon is RSS friendly, every one of the news outlets above can be followed with an RSS reader by simply adding .rss to each address and then adding the address to a preferred RSS reader.

~ ~ ~

Why haven’t or won’t media outlets migrate to an instance on open platform Mastodon? As Don Hon wrote, it’s a bunch of work! It needs maintenance not unlike a website, and it needs a level of creative thinking which Twitter/Facebook/Instagram haven’t required because they’ve been fairly stable for years. The open web and the Fediverse is terra nova for news organizations, and it will take some craftiness to develop an new media ecosystem with measures to determine success of any invested effort.

It’s also too tempting to look at another billionaire-funded closed platform like Post.news and assume from its polished finish that this might return media outlets to normalcy.

Sadly, no. Many users are turned off by what has been characterized as a hollow echo chamber effect with little community building.

There are still more opportunities but each has has major drawbacks. Hive.social has had a major security problem; Jimmy Wales’ WT.social in beta phase is based in the UK and subject to entirely different laws regulating speech and intellectual property; no one wants to go back to relying on Facebook or Instagram, and LinkedIn wasn’t designed for the kind of community usage Twitter has had.

I have yet to hear anyone express interest in Jack Dorsey’s BlueSky which is still in development.

At some point media outlets need to face reality, as UCLA Associate Professor of Information Studies Dr. Sarah T. Roberts explained:

As people are leaving Bird for good, I find that many are engaged in what I believe is a dangerous and misguided game of mixing apples and oranges. After what just happened, and all that it has revealed about reliance on for-profit corporate entities for interpersonal and community interaction, why advocate for another such environment? Substack is already known garbage, and Post provides no future-proofing. When I say, “seize the means of your social media production,” this is why.

Seize the means, indeed.

~ ~ ~

UPDATE-1 — 12:15 P.M. ET 18-DEC-2022 —

Community member Laura Hoey informed us The Oregonian (OregonLive.com) has a Mastodon account. I’ve added it to the list of local news outlets above.

It’s a particularly interesting addition because the host instance, https://verified.mastodonmedia.xyz, is a dedicated server for use by journalists or media personalities. The owner/operator is Matt Karolian, who describes himself as “Boston Globe by day, Mastodon Admin by night.”

If you know of a local news outlet which has a Mastodon account but isn’t on the list above, let me know in comments and I’ll add it as long as comments are open on this post. Thanks!

UPDATE-2 — 3:50 P.M. ET 18-DEC-2022 —

Another local news outlet added to the list, courtesy of community member Katrina Katrinka. See Salt Lake Tribune at https://mas.to/@sltrib.

If you are a newer user of Mastodon and find the site laggy, it’s because of a crush of new accounts and more posts. I’m trying to write yet another post which should address the reason for this influx.

Elmo and the Urge to Purge [UPDATE-3]

[NB: check the byline, thanks. Updates at the bottom of post. /~Rayne]

Elmo has had a bug up his ass for at least a couple days.

It seems Twitter added a warning note to all tweets which included the word “mastodon”; it made for some laughs from the archaeo-bioscience sector when it resulted in a warning attached to a tweet about ancient mastodon DNA.

It’s not the first time Twitter has been hinky about “mastodon”; Twitter users had difficulty last month during a wave of users leaving Twitter for the open social media platform Mastodon.

Then Elmo lashed out yesterday punitively removing @elonjet from Twitter, the account which tracked his personal jet.

Never mind the flight data is public record and @elonjet merely reposted that data.

Elmo also removed all accounts associated with Jack Sweeney, the teen who launched @elonjet. There was no advance notice.

There was some back and forth with reinstatement but some whining on Elmo’s part blaming Sweeney and @elonjet for some possible road rage event. No proof was offered showing a link between anything tweeted by Sweeney or his accounts and whatever transpired on the road.

Elmo did manage to dox the person he claimed threatened him in a car, violating his own Terms of Service.

But that was yesterday.

This evening Elmo purged a bunch of journalists. At least one was banned permanently with the rest receiving a suspension of their accounts.

Aaron Rupar, Substack (@atrupar) – permanent suspension

Donie O’Sullivan, CNN (@donie) – suspended

Micah Lee, The Intercept (@micahflee) – suspended [on the list]

Drew Harwell, WaPo (@drewharwell) – suspended [on the list]

Ryan Mac, NYTimes (@[email protected]) – suspended [on the list]

Matt Binder, Mashable (@mattbinder) – suspended [on the list]

Tony Webster, independent (@[email protected]) – suspended

Keith Olbermann, retired (@KeithOlbermann) – suspended

Here’s what’s particularly interesting about half of these eight known accounts: they were on a list circulated via Telegram on/around November 25 labeled “Antifa accounts and antifa follower accounts.” The intent appeared to have been brigading and purging 5000 accounts on that list from Twitter; the same list was purportedly supplied by an entity called “Right Side News” and shared with Elmo.

The list is out there somewhere; it had been shared at Pastebin. It’s not going to be shared here because the site doesn’t need the hassle.

No matter the reason Elmo’s panties were in a bunch, there’s no such formal organization called antifa. As noted several times here at this site, antifa is an ideology — anti-fascism — and yes, journalists who benefit from the First Amendment and its free speech press protections might well identify with antifascist ideology.

But every journalist has a different take on what constitutes fascism which makes it gross overreach to claim any and all journalists are members of an imaginary group called antifa let alone claim their ideological bent is antifascist. You can certainly think of a few folks who claim to be journalists whose work appears very fascist or in the service of fascists.

One might also assume that a business targeting those earmarked as antifa or sharing antifascist ideology is itself fascist.

Ken White (@Popehat) shared on Mastodon:

Remember: Twitter is Elon’s company, he has the free speech and free association right to run it pretty much however he wants and to ban people for petty narcissistic reasons.

And we have the right to laugh and point at his ridiculousness and at the free-speech pretenses of his gullible fans.

Yup. I have the right to call Elmo a hypocritical spoiled asshat.

And the third largest shareholder at Tesla has the right to say some blunt things about Elmo’s performance:

Investors and executives at Tesla have raised concerns regarding Musk’s shifted focus to Twitter. On Wednesday, Tesla’s third-largest shareholder, investor Leo KoGuan, tweeted that Musk had “abandoned Tesla” and that the company “has no working CEO.” Other prominent investors have echoed the concerns. Future Fund Managing Partner Gary Black tweeted that the market was indicating that “the $TSLA brand has been negatively impacted by the Twitter drama. Where before EV buyers were proud to drive their Teslas to their friends or show off Teslas in their driveways, now the Twitter controversy is hurting Tesla’s brand equity.”

That excerpt was from RollingStone magazine; it included this tweet by Matt Binder:

Huh. I wonder if this tweet in particular is what caused Matt’s suspension?

The RollingStone article was written by Nikki McCann Ramirez. I wonder if she had a Twitter account and if it was suspended or not, and if so was she also on the so-called “antifa list”?

Place your bets now on which journalist(s) will feel the emerald mine heir’s bitchy boot.

~ ~ ~

UPDATE-1 — 10:10 P.M. ET —

Well that didn’t take very long. Steve Herman of the Voice of America was given the boot after he tweeted about the @elonjet account. Herman is a straight news guy, can’t imagine a journalist less likely to provoke anyone.

At least this heave-ho revealed Elmo’s Achilles heel.

Oh, and if you’re at Mastodon, follow Steve Herman at https://mstdn.social/@[email protected]

UPDATE-2 — 11:30 P.M. ET —

HELLO JOURNALISTS EXITING TWITTER — please do NOT attempt to join the largest Mastodon servers/instances if you are looking to create an account for the first time.

The sites are extremely busy now and performance is degraded for everyone. It will make you feel even more frustrated than you may already be, having seen fellow journalists booted off Twitter this evening.

Check this list of servers/instances for one that fits your needs. It doesn’t have to be permanent — you can switch to a different server in the future if you find one you prefer.

These three servers are more lightly loaded and dedicated to serving journalists:

https://journa.host
https://newsie.social
https://federated.press

Check each server’s About page.

Look for their moderation policy which may vary by server — what content is permitted/not permitted, how moderation works, so on.

Some servers require approval of applications, some are instant.

Note whether the server has defederated from/blocked other large or critical servers.

The three listed here for journalists are not likely to be an issue with regard to moderation, application speed, federation, but it doesn’t hurt to check up front.

Once you’ve wrapped your head around which server you want to call home for now, read this introduction-and-how-to by Electronic Frontier Foundation:

How to Make a Mastodon Account and Join the Fediverse

It’s straightforward, plenty of graphics, and will surely get your back with regard to security.

Next, find yourself a Mastodon mobile app you prefer. I don’t have a recommendation for Apple iOS but I am happy with Tusky on Android. It has a Twitter-ish feel which makes adoption easier.

I use the Mastodon native app in the browser on my desktop, don’t have any other recommendations yet for you. It’ll get you started.

Once you’ve launched an account, you need to begin changing your thinking and your work habits because Mastodon is not like Twitter.

— Set up a profile carefully, then an introductory post to pin to your page. Add 5-7 hashtags to the introduction about subjects of importance to you.

— There are no algorithms, nothing comes to you that you don’t first seek and pull.

— There is no search inside the applications which operates across the federated Mastodon universe (the Fediverse); this is intended to prevent harassment by trolls brigading. You can use Google, however, if you plot out your search terms carefully.

— Hashtags are searchable across the Fediverse, however. Use them often. However don’t sprinkle them inside text as they interfere with e-readers; append hashtags to bottom of your posts.

— They’re not tweets but posts; they used to be called “toots” but that recently changed because it annoyed too many people and it was based on a joke anyhow.

— Follow many people; boost (comparable to retweeting) anything of interest; likes are compliments to the poster.

— Quote tweets were seen as causing negative engagement by Mastodon’s progenitor and are therefore difficult to do.

This should be enough to get you started in Mastodon; it’s more than I had and I am doing pretty well. Bring friends!

UPDATE-3 — 11:00 A.M. 16-DEC-2022 —

For folks still looking to open a Mastodon account here’s a site which helps identify servers with best fit by a handful of criteria:

https://instances.social/list

I would have shared this last night but it was crashing. LOL

Do note that Mastodon servers offer many more criteria by which to sort for a new home. Some of this may be a reflection of local laws where the instance operates — pornography-free servers, for instance — or it may be a reflection of the values of the persons using that server.

Mastodon leans hard into anti-abuse and anti-discrimination policies though some servers are less firm about them. Those that stray too far and allow too much offensive material and even more offensive users may find their server defederated after other muting and blocking methods have been exhausted. In this respect Mastodon has better and moderation than Twitter since users are the frontline of moderation, blocking and reporting content and abusers.

Elon Musk’s Self-Described “Crime Scene”

On Saturday, Elon Musk tweeted that the social media site he owns is a crime scene.

I’m pretty sure his confession to owning and running a crime scene was not intended as an invitation for the Securities and Exchange Commission to mine the site for evidence that Elmo engaged in one or several securities-related violations in conjunction with his purchase of it. (As I’ll get to, Elmo’s claim that his own property is a crime scene may, counterintuitively, be an attempt to stave off that kind of investigative scrutiny.)

Similarly, he probably wasn’t boasting that the Federal Trade Commission and a bunch of European regulators are investigating how Elmo’s recklessness has violated his users’ privacy. He cares so little about that, his newly installed head of Twitter Safety, Ella Irwin, confirmed she was spending her time in charge of a woefully gutted department sharing private user data with one of the mouthpieces Elmo has gotten to rifle through Twitter documents. Worry not, though: Irwin deemed sharing the moderation history of three far right activists — and the control panel used for moderation — not to be a security or privacy risk.

Likewise, I’m virtually certain Elmo didn’t mean to boast that San Francisco has started cataloguing the beds he had installed at Twitter headquarters so he can flog his (often H1B-captive) engineers to work round the clock.

Given what has come out of the “Twitter Files” project so far, not to mention the number of coup-conspirators Elmo has welcomed back on the platform, I assume he doesn’t mean to emphasize that Twitter is one of the key sources of evidence about the failed January 6 coup attempt, even against — especially against — the coup instigator. On the contrary, Elmo has invited a bunch of pundits to write long breathless threads about the ban of Trump’s account that entirely leave out what happened on January 6. Here too, then, Elmo may be trying to undercut a known criminal investigation by labeling his social media site a crime scene.

No.

When Elmo says Twitter is a crime scene, he’s not imagining federal investigators swarming his joint to collect evidence that would be introduced in a legal proceeding according to the Rules of Criminal or Civil Procedure.

Indeed, a central part of the breathless Twitter Files project involves insinuating, at every turn, malice on the part of either law enforcement (often the FBI) or other federal organizations mislabeled as law enforcement (like the Cybersecurity and Infrastructure Security Agency, CISA, which is part of DHS), even while presenting evidence that disproves the allegations being floated. That’s what Matt Taibbi — whom I will henceforth refer to as #MattyDickPics for his wails that the DNC succeeded in getting removed nonconsensually posted dick pics — some of which were part of an inauthentic campaign that Steve Bannon chum Guo Wengui pushed out. (Side note: my Tweet linking to MotherJones’ story on the Guo Wengui tie, which shows that these tweets were doubly violations of Twitter’s Terms of Service, got flagged by Twitter as “sensitive content.”)

In one attempt to prove that former head of Twitter Safety Yoel Roth was too close to law enforcement, for example, MattyDickPics showed that Roth didn’t have weekly meetings pre-scheduled, and therefore could get blown off in favor of the Aspen Institute or Apple.

In another, Matty showed Roth writing to what appears to be an internal Slack, but claiming it was a “report to FBI/DHS/DNI,” about Twitter’s Hunter Biden response. Taibbi has discovered something genuinely newsworthy: Per Roth, when he asked about the “Hunter Biden” “laptop,” the government declined to say anything useful.

Weekly sync with FBI/DHS/DNI re: election security. The meeting happened about 15 minutes after the aforementioned Hacked Materials implosion; the government declined to share anything useful when asked. [my emphasis]

This entire campaign largely arose out of suspicion that the FBI was ordering Twitter to take action to harm Trump (or undermine the Hunter Biden laptop story). Matty here reveals that not only did that not happen, but when Twitter affirmatively asked for information, “the government declined to share anything useful.”

This is one of those instances where the conclusion should have been, “BREAKING: We were wrong. FBI did not order Twitter to kill the Hunter Biden laptop story.” Instead, Matty labels this a “report to” the government, not a “report about” a meeting with the government. And he says absolutely nothing about the evidence debunking the theory he and the frothy right came in with.

Instead, Matty makes a big deal out of the fact that, “Roth not only met weekly with the FBI and DHS, but with the Office of the Director of National Intelligence (DNI).” Reminder: At the time, DHS was led (unlawfully) by Chad Wolf. ODNI was led by John Ratcliffe. And one of Ratcliffe’s top aides was Trump’s most consistent firewall, Kash Patel. Roth may have been meeting with spooks, but he was meeting with Trump’s hand-picked spooks.

In another fizzled pistol, Matty shows Twitter responding to two reported Tweets from the FBI (without describing the basis on which FBI reported them) and in each case, debunking any claim that the Tweets were disinformation.

Matty complains that Twitter applied a label reassuring people that voting is secure. This is either just gross cynicism about efforts to support democracy, or a complaint that Twitter refused to institutionally embrace conspiracy theories. Whichever it is, it amounts to a complaint that Twitter tried to protect the election.

Perhaps my favorite example is where Matty, who is supposed to be showing us what happened between the Hunter Biden laptop moment and when, after Trump attempts a coup, Twitter bans him, instead shows us Slacks that post-date January 6. He provides no date or any other context. He shares these, he says, because they are an example of a Twitter exec “getting a kick out of intensified relationships with federal agencies.” They show Roth joking about how he should document his meetings.

Matty provides no basis for his judgment that this shows Twitter execs “getting a kick out of intensified relationships with federal agencies.” It’s even possible that Roth was claiming this was an FBI meeting the same way people name their wifi “FBI surveillance van,” as a joke. This is the kind of projection of motive that, elsewhere, Matty complains about Twitter doing (I mean, I guess he counts as Twitter now!), but with literally no basis to make this particular interpretation.

Honestly, I wish Matty had committed an act of journalism here — had at least provided the date of these texts! — because these texts are genuinely interesting.

It’s highly unlikely, though, that Roth is worried about documenting that he had meetings with the FBI, and Matty has already shown us why that’d obviously be the case. As Matty has shown, Roth had weekly meetings with the FBI on election integrity and monthly meetings on criminal investigations. He listed those meetings with the FBI as meetings with the FBI.

Yoel Roth was not afraid to document that he had meetings with the FBI, and Matty, more than anyone, has seen proof of that, because this breathless thread is based on Roth documenting those meetings with the FBI.

One distinct possibility that Matty apparently didn’t even consider is that, in the wake of the coup attempt, Roth had meetings with law enforcement, including the FBI, that were qualitatively different from those that went before because … well, because Twitter had become a crime scene! Consider the possibility, for example, that FBI would need to know how Trump’s tweets were disseminated, including among already arrested violent attackers. It was evident from very early in the investigation, for example, that Trump’s December 19 Tweet led directly to people planning, among militia members and totally random people on the Internet, to arm themselves and travel to DC. Or consider the report in the podcast, Finding Q, that only after January 6 did the FBI investigate certain aspects of QAnon that probably could have been investigated earlier: Twitter data on that particular conspiracy would likely be of interest in such an investigation. Consider the known details about how convicted seditionists used Trump’s tweets in the wake of the failed coup attempt in discussions of planning a far more violent follow-up attack.

Matty, for one, simply doesn’t consider whether Elmo’s observation explains all of this: that Twitter had become a crime scene, that the FBI would treat it differently as Twitter became a key piece of evidence in investigations of over 1,200 people.

None of this shows the “collusion” with the Deep State that Matty is looking for. Thus far, it shows the opposite.

Which may be why, close to the beginning of this particular screed, Matty explained (as he did about several other topics), that he was making grand pronouncements about Twitter’s relationship with law enforcement (and non-LE government entities like CISA) even though, “we’re still at the start of reviewing” the records.

Seven Tweets before he made that admission — “we’re still at the start of reviewing” these files — Matty insinuates, in spite of what his thread would show turned out to be evidence to the contrary — that Twitter struggled as Trump increasingly attacked democracy “perhaps under pressure from federal agencies.”

He and his fellow-Elmo mouthpieces have reached their conclusion — that Twitter did what it did “perhaps under pressure from” the Feds, even though they’ve only started evaluating the evidence and what evidence they’ve shown shows the opposite.

This is, nakedly, an attempt to attack the Deep State, to invent claims before actually evaluating the evidence, even when finding evidence to the contrary.

I mean, Matty is perfectly entitled to fabricate attacks against the Deep State if he wants and Elmo has chosen to give Matty preferential access to non-public data from which to fabricate those attacks. But it certainly puts Elmo’s claim that his site is a crime scene in different light.

Elmo has chosen a handful of people, including Matty and several others with records of making shit up, to confirm their priors using Twitter’s internal files. He’s doing so even as he threatens to crack down on anyone with actual knowledge of what went down speaking publicly. That is, Elmo is trying to create allegations of criminality based off breathlessly shared files — a replay of the GRU/WikiLeaks/Trump play in 2016 — by ensuring the opposite of transparency, ensuring only people like Matty, who has already provided proof that he’s willing to make shit up to confirm his priors, can speak about this evidence.

That’s Elmo’s crime scene.

Elmo has targeted Anthony Fauci.

He fired former FBI General Counsel, Jim Baker, because Jim Baker was acting as a lawyer — and because Jonathan Turley launched an attack on Baker.

He has fabricated an anti-semitic attack on Roth, suggesting the guy who made the decision to throttle the NYPost story on “Hunter Biden’s” “laptop” is a pedophile.

These are scapegoats. Elmo is inviting House Republicans to drag them through the mud; incoming Oversight Chair James Comer has already responded with a demand from testimony for Jim Baker and Yoel Roth. Elmo has not invited law enforcement into his self-described crime scene. The mouthpieces Elmo has invited in to tamper with any evidence have, instead, speculated (in spite of evidence to the contrary) that pressure from law enforcement led people like Jim Baker and Yoel Roth to make the decisions they did.

That’s Elmo’s crime scene.

A week before Elmo announced that he hosted a crime scene, he posted this, “Anything anyone says will be used against you in a court of law,” then within a minute edited it, “Anything anyone says will be used against me in a court of law.”

Elmo’s response to buying a crime scene, used to incite an attack on American democracy, is to flip the script, turn those who failed to do enough to prevent that attack on democracy into the villains of the story. It’s a continuation of the tactic Trump used, to turn an investigation into Trump’s efforts to maximize a Russian attack on democracy into an investigation, instead, into an investigation that created FBI villains, just as Matty invented pressure from law enforcement while displaying evidence of none.

And Elmo’s doing so even while using the fascism machine he bought, which Trump used to launch his coup attempt, to incite more violence against select targets.

Three Things: Goodbye to the Once and Former Shitty Crustpunk Bar

[NB: As always, check the byline. /~Rayne]

Social media sites can be like your favorite watering hole, whether a blog, a forum, a platform like Orkut. You find one you’re comfortable hanging around because of content, and then you stay longer if you like the regulars who are likewise attracted to the content.

You get to know the regulars’ names after becoming familiar with the dynamics of the digital neighborhood. After a while you realize you’re a regular too – you’ve gotten to know this person has kids, that person has a beloved pet, yet another has a quirky habit manifest in the way they comment.

They get to know you and call you by your name as if you were Norm entering that Boston pub called Cheers.

Site moderators get to know you, too, may cut you a little slack if you’ve been there long enough and paid your dues to the community by making your own form of contribution with credible comment material and respectful interaction.

With some investment getting yourself situated for optimum comfort, it’s easy. Everything just comes to you — the bartender now knows exactly what to serve you.

All of this is incredibly important to people who are marginalized offline. The digital neighborhood can be a lifeline of sanity, a place where they can escape the oppressive crap of the real world. They can join the community through a lingua franca within their circle of safety. They don’t have to burn any more precious energy to obtain a measure of peace.

Safety borne of familiarity, regularity, and connection, of a cultivated common culture — that’s what the digital refugees who are fleeing Twitter miss, that’s what they’re seeking.

It’s not at all easy to replace. It also feels like personal and social loss to leave it.

Except the refugees didn’t leave it. It left them.

~ 3 ~

A couple years ago there was a really great thread at Twitter in response to comments made about the far right’s weaponization of free speech.

We’ve seen the weaponization in action in many ways – the white nationalist Nazi-types terrorizing Charlottesville with tiki torches while exercising their free speech, ultimately resulting in the death of a young woman crushed by a white nationalist expressing himself with his car.

Cosplay Nazi-lite lighting smoke bombs during a rally without a permit on the National Mall, or planning to disrupt a Pride parade again in cosplay.

Disrupting community events at libraries, terrorizing families enjoying themselves.

Or the January 6 insurrectionists storming the U.S. Capitol expressing their anger as they laid bombs the night before, breached barriers, assaulted police, shat on the floor, stole equipment while hunting for the House Speaker and the Vice President in order to kill them. Multiple people died as a result of the insurrection.

Anyhow, this chap at Twitter noted the point at which this weaponization of free speech should be addressed to prevent the predictable overreach into violence, when Popper’s Paradox is optimally preempted.

The venue needs to deal with the hate speech as soon as it arrives with its hair neatly combed wearing a button down with an insignia-covered tie. Cut it off in the whitewashed alt-right larval form; grab the club and set on on the bar top long before the Nazi must be punched. That’s when the effort is most effective; that’s when you can still fight and eliminate the emerging Nazis.

Unfortunately, Elon Musk figured out how to get inside this OODA loop.

He bought the bar. He was simply faster at doing this than Paul Singer was back in 2019.

And now the once-beloved shitty crustpunk bar which many of us could comfortably call home is now a goddamned Nazi pub.

The longer you stay there, the more that shit rubs off on you: you’re one of the Nazi watering hole’s patrons.

You’re a Nazi by association.

~ 2 ~

Jack Dorsey is a crypto Nazi. He’s been encouraging Musk for some time, and now he’s nudging him to take all remaining restraints off the Nazis Musk has already freed, including insurrectionists like Roger Stone. “[M]ake everything public now,” which will allow right-wing propagandists to run amok and distort past moderation decisions.

The way Twitter responded to Trump’s racist crap back when Dorsey was at the helm should have been clue enough; the donation Twitter made to the ACLU was just whitewash, the few hundred thousand a feint when Musk would spend billions to upend the entire place to free his Nazi fanbois’ speech.

Dorsey tried to play both sides but it was ultimately easier to let his buddy Musk strip away the veil. Or hood, if you’d prefer.

Bari Weiss is a Nazi apologist who thinks she can escape what Nazis do by being their handmaid, carrying Nazis’ water, chopping their wood for them.

All the Musk fanbois who are Oh-My-God-Twitter-Moderated, amplified in turn by Fox News in the wake of Musk euphemistically ‘exiting’ Twitter’s counsel? Nazis.

And of course there are the Nazis Musk let back in the bar, putting out the Welcome mat for them.

They’re all hanging at the Nazi bar Musk bought in order to make sure Nazis had a cozy place to call home because Gab, Parler, and Truth Social don’t have the commercial cachet to realistically achieve any level of social and economic success.

The financiers who either bought stock or loaned Musk money are likewise good with Nazism. It’s not a stretch to see how three Middle Eastern fossil fuel producing countries might want to destabilize the U.S. by normalizing Nazis in American right-wing culture.

This normalization which heightens internal conflict is to them not a failure.

So long as the American left and center are preoccupied with fighting Nazis, they’ll have less wattage to undermine stultifying fossil fuels to the benefit of alternative energy development.

No idea what the hell Oracle’s CEO Larry Ellison was thinking by loaning Musk money to buy Twitter. We can only rely on first principles and allow his actions to convey exactly what they look like: Ellison wanted a chunk of Nazi bar action.

That goes for all the other investors who loaned Musk money for Twitter.

Remember that social success may mean their ideas as noxious as they are gain what has been a mainstream platform used by this country’s largest media outlets — they are legitimized by proximity.

Remember that economic success may mean benefits other than those obtained by Twitter’s profitability. Like stifling discussion about alternatives to oil. Or disrupting conversations about open source, open data, open systems in the case of a proprietary database corporation’s CEO. Or thwarting changes to tax code which may affect billionaires by throttling communications by elected representatives who’d like to pass a tax increase on the 1%.

$44 billion for a Nazi bar might be a bargain.

~ 1 ~

This is when it gets – and already has been – dicey for advertisers.

Because they’re buying ad space from a Nazi bar, to be shown in a space where their brands appear cheek-and-jowl with Nazis.

The back and forth between Musk and Apple about Apple’s ad buys shouldn’t fool anyone. Apple doesn’t want to leave Nazi money on the table.

I say this with great disgust and a letter to the board of directors because I own Apple stock and the cost to buy Twitter would have been chump change to Apple.

It would have been more valuable to have access to a big chunk of the Android market’s users for advertising purposes while preventing damage to Apple’s brand if Apple had stepped up this past March after Musk’s stake in Twitter became public. Just whip out some cash and cut off the incipient Nazi bar.

But no, Apple fucked up.

Instead of making a values-based statement about its products and service the way they would have in the past, they’ve remained silent too long as Musk taunted them about free speech and nagged them about advertising buys.

The company that literally smashed the iconography of then-giant IBM in 1984 and Microsoft to follow, the company which was the first to be valued at a trillion dollars and subsequently two trillion, has been tippy-toeing around a fucking Nazi bar owner tweaking its nose.

What’s really even more egregious: while Musk is trash talking Apple and Apple responds in a way totally unlike one of the wealthiest and most creative on earth should, Musk is using Apple and refusing to compensate the corporation for it.

He just jacked up from $8 to $11 a month the price of Twitter Blue, the subscription service with verification to be available only to Apple iOS users, so that he passes on the fee Apple charges for listing in its app store.

In other words, Musk expects Apple to validate every Twitter Blue account by virtue of being an iPhone or iPad user with access to the Apple app store.

And he’s not going to pay Apple one goddamned cent for this validation service.

Meanwhile, Apple will continue to look Nazi-adjacent in Musk’s Nazi bar.

I hate that I’m going to trash my own retirement account saying this; I have a big chunk of my portfolio in Apple stock.

But I hate even more that Apple — which could have afforded to buy Twitter without going to other lenders as Musk did — is fucking up so badly and torching its brand by advertising in a Nazi bar and allowing a Nazi bar to profit off its hard work.

If Google ever figures out how to do microblogging, they may yet eat Apple’s lunch if they can stay clear of the Nazi bar and avoid Musk’s predatory moochery.

~ 0 ~

Yeah, I know — people I know, care about, and even in some cases love are still using Twitter.

You don’t need to know any longer what it was like in the 1930s before Kristallnacht, before the Reichstag fire. This is what it looked like, all the rationalizations, all the denialism, all the lingering doubts about whether it’s better to remain and hold the space, stay and fight, or walk away even as people fled Germany for safety.

The fight’s done, though.

Think about it: what happens to you when you get into a fight inside a Nazi bar?

There are other bars. Some of them are shitty, some crusty, some punk. One of them may only need you to make it a shitty crustpunk bar.

Maybe even one with a surly bartender who clearly hates you but still keeps a hand on their bat for Nazis.

Flipping the Bird: Social Media Update

Given Elon Musk’s concerted effort to turn Twitter into Gab, I wanted to update my current social media choices (I’ll invite other posters to do the same).

As a number of people have noticed, I locked up my Tweets the other day. That was a response to my inclusion on a list that fascists are attempting to deplatform on Twitter. I’ve heard from a number of people who don’t have an account and who only check Twitter for my Tweets. At least until the fascist campaign ends, and possibly for good, I plan to primarily post my journalistic tweets at Mastodon. And even ignoring that the Approve Follow Requests appears to be buggy at Twitter, I’ve got a long list of requests from entities that may or may not live in a troll farm in St. Petersburg.

So for those of you who might be locked out at Twitter, please check Mastodon.

The exception will be commentary about people on Twitter — commenting on things journalists or propagandists say on Twitter.

My Mastodon address is @[email protected].

I have gotten an account at Post.news, also @emptywheel. For a variety of reasons (privacy and format, among others), I’m taking a cautious approach with Post for now.

I do have accounts on other social media outlets, but for now, I’m focusing primarily on Mastodon.

As a reminder, you can get emailed notice of posts here at this link.

Three Things: Twitter Death Watch in Progress

[NB: check the byline, thanks. /~Rayne]

This could be hyperbole but it’s difficult to imagine a social media platform the size of Twitter surviving nearly 90% loss of employees across the organization inside a three-week time frame.

I certainly wouldn’t bet any of my money on it.

~ 3 ~

Thursday was the deadline Twitter’s owner Elon Musk set for remaining Twitter employees to commit to being “hardcore” for Elmo.

They were supposed to have clicked/not clicked by 5:00 p.m. to take an offer of termination with severance.

Many are choosing to walk away, their goodbyes recorded in this ongoing thread (link active at time of posting but no guarantees how long it will stay up):

Kylie Robison for Fortune Magazine reported in a Twitter thread that as much as 88% of the staff Twitter had when Musk took over on October 27 has either been fired or opted to leave.

There were employees on vacation, on medical leave, and under H1-B visa who have questions which haven’t been answered; they will not have been able to make a fair election of hardcore for Elmo or nope, thanks.

The number of employees which may fall under this category could be about 1000.

At one point it was said Musk was negotiating with a handful of key engineers critical to keeping Twitter running.

Zoe Schiffer at Platformer reported at 6:52 p.m. ET badge access had been suspended and the Twitter office buildings closed.

Her tweets leave open the possibility some of the employees who opted to leave may yet be asked to remain.

I wouldn’t hold my breath after reading BusinessInsider’s Kali Hays.

How does a company operate without payroll?

If Twitter has virtually no information security personnel, likely has no documented plan in place for dealing with this scenario, let alone failures all along the way for handling roll out of the Twitter Blue verification system which was a mess of violations all on its own, Twitter could be hammered hard by the Federal Trade Commission for failing to meet the terms of the 2011 consent agreement.

I don’t think it’d be unreasonable to say FTC has grounds to shut Twitter down right now if no users’ or advertisers’ data is secure; the FTC has shut down businesses before. Taking any money from advertisers at this point let alone users for Twitter verification or Twitter Blue would shortchange them if they expected data security.

As Alex Stamos, Facebook’s former CISO notes in this Twitter thread, it’s not just the FTC with whom Musk and Twitter will be in trouble. Twitter’s former outside counsel Riana Pfefferkorn agrees there are big problems and has more to add.

And Elmo’s response to all of this is shitposting.

Not even his own shitposting; he stole the meme from another user.

With total staffing and capabilities up in the air, will Twitter survive into the World Cup which begins on this coming Sunday November 20?

I won’t even put money on that.

~ 2 ~

Marcy wrote recently about Elmo’s forced marriage. Looking at the timeline of events leading up to the closing of the Twitter acquisition, there was certainly something iffy in the way Elmo avoided a background check and due diligence when offered a seat on the board of directors in April, and in the way he hustled out of Delaware’s Chancery Court in October where discovery might have revealed all that wasn’t back in April.

@capitolhunters found some embarrassing information about Elmo which might explain his skittishness. It’s public record but unless one is determined to find it, it won’t surface readily.

Read the entire thread at the Internet Archive; I wouldn’t count on it being available at Twitter. It may have been shadow banned at one point earlier Thursday evening as I couldn’t pull it up.

Is it possible the lack of qualifications and credentials as well as his former status as an illegal immigrant are the reasons why Musk appeared to avoid a background check and due diligence?

Is this a compelling reason he should not have been able to purchase Twitter to begin with — because he could be compromised because of repeated misrepresentations about his background?

~ 1 ~

If you’re a regular Twitter user, you may wish to see something constructive done and soon. There are entire communities of people who can’t just switch to another platform because they’ve had small businesses built up around their Twitter presence. There are minority groups who have difficulty switching to different platforms; without Twitter they lose contact with others in their minority community.

One only need look at the mass shooting at University of Virginia last weekend and the confusion about verification on Twitter to realize how serious the loss of Twitter’s integrity as a utility is to much of the U.S. — and it’s not just the U.S.

I recommend checking @Celeste_pewter’s Twitter thread for action items including calling your senator.

(There’s a copy of her thread at the Internet Archive just in case the original one at Twitter becomes unavailable.)

~ 0 ~

I can’t help think of two things:

— Oil producing countries Saudi Arabia, Qatar, and UAE financed a considerable portion of Musk’s purchase of Twitter, with Prince al Waleed being the second largest investor. Did they do it for an investment, for access to a media space to promote their agenda, or because they saw a way to screw with one of the most popular electric car manufacturers by giving its compromised CEO the means to fuck himself?

— Text messages produced as part of discovery in Twitter’s lawsuit against Musk included messages between Musk and his ex-wife Talulah (Jane) Riley in which she begged him to buy Twitter and delete it because Twitter had banned conservative satire site Babylon Bee. Riley had discussed the banning with her close friend Raiyah Bint Al-Hussein, wife of British journalist Ned Donovan, and half-sister to King Abdullah II of Jordan. Why would a British actress like Riley be so upset about an American conservative website’s banning by a U.S. social media platform?

Three Things: The Early Bird Got Wormed

[NB: Check the byline, thanks. /~Rayne]

The self-ownage continues at Twitter. I don’t even know where to start because there’s just so much damage in the bird app’s debris field.

Let’s go with the problems closest to deaths.

~ ~ ~

The brilliant billionaire who overpaid for Twitter, who thought his Tesla engineers were qualified to determine staffing levels on software created over 16 years they didn’t write, had another brilliant idea.

He played Jenga with code within the platform because the application was too slow.

(I haven’t heard anyone complain about Twitter’s speed in ages, and when there’ve been complaints they’re usually in tandem with a major event flooding the network and system with user requests and tweets.)

Twitter’s speed hasn’t been a bottleneck to increasing users or profitability.

In the process of unplugging stuff to see if the platform would speed up, a worker who actually knew something about all the legacy code criticized Musk’s absurd efforts.

Free speech absolutist Musk fired him, egged on by his fanboi trolls.



And then users began to experience problems with Two-Factor Authentication (2FA) over Short Message Service (SMS), otherwise know as text messages.

The security system which allows users to ensure their account can’t be accessed by unauthorized persons was broken, preventing users from accessing their accounts.

This also prevented users from checking their accounts to make sure they weren’t hacked and their verification worked.

~ ~ ~

Which is why during Sunday’s night’s mass shooting at University of Virginia, students as well as the public following the story were reportedly confused about UVA’s emergency message. They couldn’t be sure after Elon Musk’s back-and-forth changes to its verification system whether the message they read in Twitter from UVA-Emergency Management was legitimate.

Fortunately students used their own student-developed thread in a mobile app called Yik Yak to validate the emergency. Yik Yak has been problematic in the past, pulled from app stores because of unmoderated toxic behavior, but it was relaunched in 2021 and valuable to students during the shooting lockdown at UVA because Yik Yak limits reach to five miles. In other words, the students knew whoever was using the app was local to campus.

It’s possible the students could have deduced the UVA-Emergency Management tweet was legitimate because it displayed the source of the message – Rave Mobile Safety, an emergency messaging system. Had UVA-Emergency Management’s account been spoofed, a phone or desktop might have appeared instead of Rave.

This detail may not be available for much longer. Musk thinks identifying the source of tweets by device or application is just inconvenient bloatware.

Should we ask UVA students and their parents about Twitter’s bloatware problem?

~ ~ ~

As I noted in my previous Twitter acquisition timeline post, the company has been subject to a Federal Trade Commission consent decree since 2011 because of its failures to assure users’ personal data was secure.

From the FTC’s 2011 statement:

…The FTC alleged that serious lapses in the company’s data security allowed hackers to obtain unauthorized administrative control of Twitter, including both access to non-public user information and tweets that consumers had designated as private, and the ability to send out phony tweets from any account.

A $150 million penalty had been levied by the FTC only a month after Twitter and Musk agreed on terms for the acquisition.

And yet Musk noodled around with Twitter Blue and the blue check verification system, affecting the verification status of organizations as well as individuals – none of the changes done with documentation prepared in advance, or with red team testing for quality assurance.

Musk’s ham-handed mucking around in microservices temporarily affecting 2FA SMS – some accounts are apparently still affected – was likewise done without advance preparation, and in the face of criticism by seasoned employees who understood the system.

It’s worth noting in that same statement by the FTC these last two paragraphs:

NOTE: A consent agreement is for settlement purposes only and does not constitute an admission by the respondent that the law has been violated. When the Commission issues a consent order on a final basis, it carries the force of law with respect to future actions. Each violation of such an order may result in a civil penalty of up to $16,000.

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 1,800 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s Web site provides free information on a variety of consumer topics. “Like” the FTC on Facebook and “follow” us on Twitter.

Though the FTC might want to rethink that last Follow, persons who felt their personal data was at risk over the last three weeks might want to drop the FTC a note.

~ ~ ~

After reading about the acquisition and the subsequent mass terminations along with the manifold fuck-ups like verification and 2FA SMS, I wonder if Musk and Twitter executives ever notified the FTC of the change in ownership as required by the consent decree.

The Tanking of Twitter

[NB: Check the byline, thanks. /~Rayne]

First, before the rest of this post, a warning: if you have a Twitter account, active or inactive, go turn on 2FA.
Do it on a desktop or laptop, not your phone.
Be sure to obtain a single-use backup code for secure login in case you’re unable to use 2FA.*

There are too many reports right now of quirky things going on at Twitter. Just play it safe and protect your account.

~ ~ ~

It’s amazing how little drag billions of dollars provides in the face of gravity — and by gravity I mean the force hubris and ignorance may exert when they meet reality.

This observation is spot on after Thursday’s conference call with Twitter’s current owner, Elon Musk:

I don’t even dare embed the original tweet because it may disappear if the worst should come to pass and swaths of Twitter are shuttered to outside access.

How the hell did Musk, the head of SpaceX and Tesla, manage to burn up so much goodwill inside 16 days?

Let’s take a look at the timeline of events since Musk began buying stock in Twitter.

Date

Description

31-JAN-2022

Musk begins accumulating shares of Twitter

14-MAR-2022

Musk now owns 5% of Twitter

25-MAR-2022

Musk polls Twitter users, “Free speech is essential to a functioning democracy. Do you believe Twitter rigorously adheres to this principle?” 70% of 2 million participants said no.

26-MAR-2022

Reuters: Elon Musk giving ‘serious thought’ to build a new social media platform

Musk makes contact with former Twitter CEO Jack Dorsey as well as Twitter board members to discuss the platform

04-APR-2022

Musk filed a Schedule 13G with the Securities and Exchange Commission, revealing his acquisition of a 9% stake in Twitter.

The SEC acknowledged receipt of the 13G and asked Musk for clarification of several points including how Musk determined March 14 was the date which triggered a need for the 13G filing, and why he didn’t file within 10 days of March 14.

04-APR-2022

Twitter’s board offers Musk a seat on the board if he accumulates no more than 14.9% of the company’s stock. The offer includes a background check and completion of a D&O questionnaire.

https://www.sec.gov/Archives/edgar/data/1418091/000119312522095651/d342257dex101.htm

05-APR-2022

CEO Parag Agrawal welcomes Musk to the board via tweet.

09-APR-2022

Including a list of the Twitter accounts with the most followers, Musk tweets, “Most of these “top” accounts tweet rarely and post very little content. Is Twitter dying?

Agrawal replied that the tweets were unhelpful. It isn’t known until much latter via released text messages that Musk and Agrawal had been talking up to this point.

09+10-APR-2022

AP: Musk suggests Twitter changes, including accepting Dogecoin; Musk tweeted these ideas over the weekend.

11-APR-2022

AP: Tesla CEO Elon Musk won’t join Twitter’s board after all; Agrawal tweeted this news on Monday.

13-APR-2022

Musk files Amendment 2 to his Schedule 13D/A

The amendment includes his offer — a non-binding proposal — to Twitter’s Chairman of the Board Bret Taylor to acquire Twitter at $54.20/share and take it private.

15-APR-2022

Twitter adopted a rights agreement which included a poison pill.

20-APR-2022

Musk obtained $46.5 billion in financing commitments according to exhibits to amended 13D filed with the SEC.

25-APR-2022

Twitter’s board unanimously approved an offer by Musk to buy Twitter for $44 billion.

29-APR-2022

Reuters: Musk sells Tesla shares worth $8.5 billion ahead of Twitter takeover

02-MAY-2022

In 10-Q filing to SEC, Twitter estimated spam accounts as 5% or less of active users.

Musk tweeted, “Free speech is the bedrock of a functioning democracy, and Twitter is the digital town square where matters vital to the future of humanity are debated. I also want to make Twitter better than ever by enhancing the product with new features, making the algorithms open source to increase trust, defeating the spam bots, and authenticating all humans. Twitter has tremendous potential — I look forward to working with the company and the community of users to unlock it.”

04-MAY-2022

Amendment 6 to Schedule 13D showed Musk obtained commitments amounting to more than $7 billion in funding for the acquisition of Twitter.

10-MAY-2022

NPR: Elon Musk says he’ll reverse Donald Trump Twitter ban

12-MAY-2022

Twitter CEO announced a hiring freeze and cost cutting along with releasing two executives. They were:

– Kayvon Beykpour, general manager

– Bruce Falck, general manager for revenue

13-MAY-2022

WaPo: Elon Musk says Twitter deal is on hold, putting bid on shaky ground — Musk expressed concern that spam/accounts were in actuality more than 5% of users in spite of Twitter’s 10-Q statement.

25-MAY-2022

Federal Trade Commission and Dept of Justice Order Twitter to Pay $150 Million Penalty for Violating 2011 FTC Order and Cease Profiting from Deceptively Collected Data

06-JUN-2022

WaPo: Elon Musk threatens to back out of Twitter deal over withholding data – he claimed Twitter was “actively resisting” requests for information though his April agreement to purchase Twitter waived the right to look more deeply at the company’s data.

08-JUL-2022

WaPo: Elon Musk files to back out of Twitter deal – Musk’s letter to Twitter filed with the SEC said he was “terminating their merger agreement” but Twitter replied the same day saying it would sue Musk.

12-JUL-2022

NYT: Twitter Sues Musk After He Tries Backing Out of $44 Billion Deal – the company filed suit in Delaware’s Chancery Court.

19-JUL-2022

Chancellor Kathaleen St. Jude McCormick set a trial date for October 17 in Delaware’s Chancery Court.

29-JUL-2022

Bloomberg: Musk Files Defense Under Seal as Twitter Trial Set for Oct. 17

09-AUG-2022

A former Twitter employee was found guilty of spying on behalf of Saudi Arabia.

23-AUG-2022

USNews: Peiter Zatko, Twitter’s former security chief July 2020-January 2022, claimed in a whistleblower complaint filed in July with the Securities and Exchange Commission, the Federal Trade Commission and the Department of Justice that Twitter was not straightforward with regulators about its information security and its handling of disinformation.

13-SEP-2022

Twitter’s former security chief Zatko testified before the Senate Judiciary Committee about Twitter’s problematic information security.

03-OCT-2022

Musk tweets Vladimir Putin’s “peace plan”; it’s alleged this tweet occurred after Musk had a conversation with Putin.

04-OCT-2022

Twitter disclosed in an SEC filing that Musk agreed to complete the purchase of Twitter for $44 billion according to the terms established in April.

06-OCT-2022

WaPo: Twitter-Musk trial delayed as sides argue over money and trust

20-OCT-2022

Report: Musk explained to prospective investors that he will cut Twitter staffing by 75%

26-OCT-2022

Musk arrives at Twitter’s corporate offices carrying a bathroom sink. “Let that sink in!” he tweeted along with a video of his entrance.

27-OCT-2022

Musk takes control of Twitter, firing uppermost management including

– Parag Agrawal, Chief Executive Officer

– Ned Segal, Chief Financial Officer

– Vijaya Gadde, Global Lead of Legal Policy, Trust, and Safety

– Sean Edgett, General Counsel

30-OCT-2022

The Verge: Twitter is planning to start charging $20 per month for verification – Musk threatened to fire employees building this verified user system.

30-OCT-2022

Musk tweeted, “The whole verification process is being revamped right now

01-NOV-2022

Departure of more Twitter officials revealed, top management gutted; exits include

– Sarah Personette, Chief customer officer

– Dalana Brand, Chief People and Diversity Officer

– Nick Caldwell, General manager for core technologies

– Leslie Berland, Chief marketing officer

– Jay Sullivan, Head of product

– Jean-Philippe Maheu, vice president of global sales

01-NOV-2022

Major brands pause advertising on Twitter, including Audi, General Mills, General Motors, Ad rep Interpublic Group, Mondelez International, Pfizer, Volkswagen

01-NOV-2022

Twitter to deny Blue subscribers access to ad-free articles

01-NOV-2022

Musk mixed it up with author Stephen King over the proposed $20/month fee for Twitter Blue verified status

01-NOV-2022

CNET: Twitter Will Charge $8 a Month for Verified Accounts, Elon Musk Suggests

04-NOV-2022

Half of Twitter’s workforce is pink slipped.

Included are personnel who were building the new verification system.

04-NOV-2022

CNN: Elon Musk said Twitter has seen a ‘massive drop in revenue’ as more brands pause ads

04-NOV-2022

Entire departments were gutted:

– Human Rights

– Communications

– Accessibility Experience Team

– META (Machine learning ethics, transparency and accountability)

– Curation

04-NOV-2022 through 08-NOV-2022

CNN: Elon Musk sold nearly $4 billion worth of Tesla stock since Twitter deal closed

05-NOV-2022

Engadget: Twitter starts testing paid account verification on iOS

06-NOV-2022

Bloomberg: Twitter Now Asks Some Fired Workers to Please Come Back – some were fired “by mistake”

06-NOV-2022

Actor Kathy Griffin suspended by Twitter after mocking Musk by changing her account name and avatar to copy Musk’s.

07-NOV-2022

CBS: Musk says Twitter account holders who impersonate others will be banned

08-NOV-2022

Guardian: Twitter to offer ‘official’ label for select verified accounts – “Accounts that will receive [the label] include government accounts, commercial companies, business partners, major media outlets, publishers and some public figures,” Twitter’s Early Stage Products manager Esther Crawford tweeted.

08-NOV-2022

Reuters: Twitter engineer says he was fired for helping coworkers who faced layoffs — several employees are now filing a lawsuit against Twitter for firing them while engaged in protected work per the National Labor Relations Board.

09-NOV-2022

1:45 p.m. ET – Twitter users note there are two Twitter Blue services at different prices.

2:00 p.m. ET – Engadget: Twitter’s $8 a month Blue subscription with verification is rolling out; available on iOS only relying on Apple’s identity verification.

2:52 p.m. ET – Twitter users receive a notice there will be a change in Twitter Blue service; the service is being revamped with current subscriptions to be canceled at the end of the month.

09-NOV-2022

5:26 p.m. ET – Twitter Support tweets, “We’re not currently putting an “Official” label on accounts but we are aggressively going after impersonation and deception.

10-NOV-2022

Several high-level technical executives resigned, including

– Yoel Roth, Lead, Integrity and Safety

– Lea Kissner, CISO

– Damien Kieran, Chief Privacy Officer

10-NOV-2022

Internal communications about separations and outstanding compensation are a mess.

10-NOV-2022

With little advance notice, Musk hosts an Ask Me Anything-type of meeting with employees. Topics included:

– turning Twitter into a banking services business-news

– insufficient cash flow with bankruptcy a possibility

– elimination of remote/work from home with mandatory return to the office

– offering short-form video in competition with TikTok (like Twitter’s now-defunct Vine service)

10-NOV-2022

Multiple outlets note that Twitter may be in violation of the FTC’s 2011 Consent Decree by not developing a security program documented in writing within days of rolling out new services.

A former outside counsel to Twitter warned of FTC fines for lack of compliance, but Twitter is apparently requiring its engineers to “self certify” while failing to put new services through full red team review before implementation in production environment.

10-NOV-2022

A U.S. Senator, a major pharmaceutical company, a major aerospace and defense company, and Chiquita are among the noted individuals and organizations whose identities have been spoofed by accounts using the new Twitter Blue verification service.

10-NOV-2022

Twitter paused its Twitter Blue verification service on Thursday night after the new service had been abused with misinformation.

11-NOV-2022

NYT: Insiders report as much as 80% of engineering staff have been fired, leaving little more than a skeleton crew to manage key portions of the platform.

11-NOV-2022

Twitter’s remaining Human Resource team sent laid-off workers an email acknowledging delays sending their separation agreements and release of claims documents. But HR sent it CC: not BCC: with a Reply-All barrage following.

Stories of badly handled terminations are becoming public.

12-NOV-2022

Thread: “Scoop from within Twitter: small things are breaking, not enough engineers to fix them. Noticed that notification counts are not showing? The BE service powering it is down since Thursday. A bug was filed, but the team that would fix it is full on with verification work.

12-NOV-2022

More personnel are being terminated overnight, without warning. Managers are learning as their reports including contract personnel suddenly disappear from resources.

The last couple of items were added late Saturday night. I’m afraid to look and see what might have transpired since I checked last.

There’s no nice way to put this: this entire situation is fucked up and it’s all on Elon Musk.

He’s done immense damage to Twitter’s brand as well as his own personal brand. He seems to think branding isn’t important though advertising customers like Eli Lilly, Lockheed Martin, and Chiquita offer evidence brand damage from sloppy management actually costs money.

The FTC is likely to punctuate this even further because of the egregious manner in which Twitter under Musk’s ownership has failed to comply with the 2011 consent decree. Musk ought to talk with Facebook’s Zuckerberg about how expensive this can be.

And there are humans who are going to pay for Musk’s cavalier behavior — families who might be expecting a child who are now dealing with COBRA, remote workers who are being forced back to the office in areas with severe housing shortages (that’d be Ireland, not just the U.S.). Musk has tweeted about this but this issue didn’t come up out of thin air, and like everything else so far has been handled badly.

There’s some question whether Twitter has adequate staffing related to compliance with EU regulations and GDPR and are they in Ireland.

Three points about Musk’s Twitter acquisition really boggle my mind after reading all this material. First,

Mr. Musk had brought his own advisers, many of whom had worked at his other businesses, such as the digital payments company PayPal and the electric carmaker Tesla. They parked themselves in the “war room,” on the second floor of a building attached to Twitter’s headquarters. The area, which Twitter used to fete big-spending advertisers and dignitaries, was stocked with company memorabilia. …

The advisers included the venture capitalists David Sacks, Jason Calacanis and Sriram Krishnan; Mr. Musk’s personal lawyer Alex Spiro; his financial manager Jared Birchall; and Antonio Gracias, a former Tesla director. Joining in were engineers and others from Tesla; from Mr. Musk’s brain interface start-up, Neuralink; and from his tunneling company, the Boring Company.

Musk is relying on the expertise of people in disparate businesses which have nothing to do with social media — unless Musk is already thinking he’s going to Johnny Mnemonic users’ heads with their Twitter accounts using Neuralink, a product which is likely to go nowhere since it is technically a medical device and it’s not ready for testing in humans.

The Boring Company, though. Really? Name a successful, profitable installation. Don’t mind me not holding my breath waiting, though.

There have been rumors Musk is surrounded by yes men and sycophants. We may now know who they are.

The  second questionable point:

The scope of layoffs was a moving target. Twitter managers were initially told to cut 25 percent of the work force, three people said. But Tesla engineers who reviewed Twitter’s code proposed deeper cuts to the engineering teams. Executives overseeing other parts of Twitter were told to expand their layoff lists.

Tesla. Engineers.

The people who engineer electric cars, the software of which is not safe for autonomous self driving, somehow understand enough about social media software used by hundreds of millions of accounts globally, 7/24/365, to make an assessment of staffing requirements.

They somehow understand the issues consumers, governments, industries, nonprofits/NGOs have had using and relying on this social media application since it was launched 16 years ago.

Clearly not since they missed the part about the FTC’s consent decree which might shape how any code is written, tested, rolled out, operates, and maintained.

The third doozy:

Twitter executives also suggested assessing the lists for diversity and inclusion issues so the cuts would not hit people of color disproportionately and to avoid legal trouble. Mr. Musk’s team brushed aside the suggestion, two people said.

This is the same Elon Musk whose businesses have been sued more than once for discriminatory practices, pointedly choosing to ignore federal and state employment law.

It’s a pattern of behavior and it’s not acceptable, particularly if Musk’s corporations are beneficiaries of federal incentives.

~ ~ ~

We’re long overdue to regulate social media, not just because they are monopolistic and oligopolistic.

Our businesses, our personal lives have become dependent on some of these platforms. So has our government. It should not be possible to spoof the identity of a U.S. member of Congress let alone any other government employee or entity. It should not be easy to trash businesses’ reputations for the lulz.

Nor should we as individuals be waiting for the moment we learn our personal data has been breached because a billionaire was sloppy and indifferent about its security though it’s a key facet of the business he bought for the lulz.

Democrats may have a majority in both houses of Congress next year. But they already have one now and they should use it immediately learn why Elon Musk thinks his new toy is above the law and beyond regulatory oversight.

__________
* I meant to add you should seriously consider deleting the Twitter app from your phone. I suspect there will be attempts to hack users’ accounts using the cell phone information Twitter has on record. Protecting this data was at the heart of the FTC’s consent decree.

Lasciando il matrimonio di Elmo

[NB: check the byline, thanks. /~Rayne]

My moderation team counterpart bmaz is a bit put out at people who are flouncing Twitter dramatically. We don’t see eye to eye about the topic of departing Twitter now. I’m among those who are unwinding their accounts now that Elmo has been forced into marrying Twitter, Inc.

Elmo’s turbulent management style is one reason I’d like to leave. Who knows what any given day will yield – will a new policy pop up out of the blue insisting users must pay for services to which they’ve become accustomed for years?

Security is another matter of concern, and in saying security I mean I have my doubts about personal data security now that Elmo has capriciously announced he’s going to fire 75% of Twitter’s personnel…and now 50% this Friday…and maybe with or without compliance with state or federal WARN Act.

Does anyone really think Twitter personnel are at top form right now when they’re looking over their shoulder for their pink slip? Could you blame them if they aren’t?

But my biggest single reason for wanting to leave Twitter is this: I do not want to be Elmo’s product.

~ ~ ~

Artist Richard Serra said of his experience viewing the painting Las Meninas (c. 1656) by Diego Velázquez:

“I was still very young and trying to be a painter, and it knocked me sideways. I looked at it for a long time before it hit me that I was an extension of the painting. This was incredible to me. A real revelation. I had not seen anything like it before and it made me think about art and about what I was doing, in a radically different way. But first, it just threw me into a state of total confusion.”

When one first sets eyes upon the painting, it appears to be one of the young Infanta Margaret Theresa of Spain and her ladies in waiting, standing next to a portraitist at work. It takes a moment to realize that the portraitist isn’t painting the Infanta but whomever the Infanta is observing, and yet another moment to realize the subject of the portrait and the Infanta’s gaze can be seen in the mirror behind them.

The painting’s observer will then realize they are standing in for the Infanta’s parents who are being painted by the portraitist — and the painting is a self portrait of Velázquez at work. The painting’s observer is a proxy who has not fully consented to their role but nonetheless becomes the subject of the painter at work.

It is this same inversion which must be grasped to understand why I refuse to be Elmo’s product.

I know that I am not Twitter’s customer. I’m not the consumer.

If I remain I am the consumed in Elmo’s forced marriage scenario.

~ ~ ~

Serra and director Carlota Fay Schoolman produced a short film in 1973 entitled, “Television Delivers People.” It was considered video art, using a single channel with a text scroll to critique television.

This excerpt explains the relationship between the audience and television:

Commercial television delivers 20 million people a minute.
In commercial broadcasting the viewer pays for the privilege of having himself sold.
It is the consumer who is consumed.
You are the product of t.v.
You are delivered to the advertiser who is the customer.
He consumes you.
The viewer is not responsible for programming —
You are the end product.

What television did in the 1970s, social media does today. It consolidates access to disparate individuals over distances into audiences of varying sizes and offers them to advertisers.

Social media is mass media.

Social media, however, doesn’t serve audiences to advertisers alone. Given the right kind of incentives and development, audiences can be bought for other purposes.

There are almost no regulatory restrictions on audiences being identified, aggregated, bought, and resold, and very little comprehensive regulation regarding data privacy.

Elmo so far doesn’t appear to understand any of this between his uneducated blather about free speech and his ham handedness about Twitter’s business model.

I do not want to be sold carelessly and indifferently by Elmo.

~ ~ ~

If you are a social media user, even if validated or a celebrity with millions of followers, you are the product. You are being sold by the platform to advertisers.*

There may even be occasions when you’re not sold but used – recall the access Facebook granted to researcher Aleksandr Kogan in 2013 as part of experimentation, which then underpinned the work of Cambridge Analytica ahead of the 2016 election.

Facebook was punished by the Federal Trade Commission for violating users’ privacy, but there’s still little regulatory framework to assure social media users they will not be similarly abused as digital chattel.

What disincentives are there to rein in a billionaire with an incredibly short attention span and little self control now that he’s disbanded Twitter’s board of directors? What will prevent Elmo from doing what Facebook did to its users?

I’ve raised a couple kids with ADD. I don’t want to be on the other end of the equation, handled as digital fungible by an adult with what appears to be ADD weaponized with narcissism.

I deserve better.

I’m only going to get it if I act with this understanding, attributed again to Serra:

If something is free, you’re the product.

~ ~ ~

By now you should be used to hearing this, but I’m leaving this marriage, Elmo.

Treat this as an open thread.

__________

* We do not sell data about our community members.

image_print